Understanding the Audit Log
Overview
The Audit Log provides a complete record of activity associated with a case.
Every significant action performed within VERSA Connect is automatically recorded, helping maintain transparency, traceability, and compliance.
Accessing the Audit Log
To view the Audit Log:
- Open the case.
- Navigate to the Audit tab.
The audit history will be displayed.
Information Recorded
Each audit entry includes:
|
Field |
Description |
|
Date & Time |
When the activity occurred |
|
Description |
Details of the action performed |
|
User |
Person who completed the action |
|
Activity Type |
Category of activity |
|
Category |
Related system area |
Examples of Audit Activity
The Audit Log may include records such as:
- Case Creation
- Property Updates
- Mortgage Updates
- Query Creation
- Status Changes
- Recipient Changes
- Notes Added
- Query Responses
- Document Uploads
Searching the Audit Log
To locate a specific activity:
- Use the Search field.
- Enter a keyword, user name, or activity type.
- Review the filtered results.
Viewing Audit Details
To view additional information:
- Locate the audit entry.
- Select View.
Additional details relating to the activity will be displayed.
Benefits of the Audit Log
The Audit Log helps users:
- Track historical changes
- Review case activity
- Support compliance requirements
- Investigate issues
- Maintain transparency throughout the case lifecycle
Because the Audit Log is generated automatically, it provides a reliable and accurate record of events within VERSA Connect.
Related Articles
- Understanding My Cases and All Cases
- Managing Property Information
- Managing Mortgage Information
- Understanding Query Statuses